FAQ

  • What are the minimum order quanities?

    The minimum order quantity for apparel is 5 pieces.
    Other MOQ's depend on the article and can be seen when requesting a quotation, the quotation starts with the minimum order quantity.

  • What is the average delivery time?

    The average delivery time is +- 3 weeks after confirmation of the artwork. For certain articles we have an express service where we can deliver in +- 7 days under certain conditions.

  • What file extension do you need in order to proceed with the decoration and what is a vectorised file?

    We can only guarantee high quality decoration if we receive your artwork in a vectorised file. 
    A vectorized file is an image made of points, lines & shapes rather than pixels.
    This means you can scale the file infinitely up or down without losing quality.
    We accept .SVG, .AI, .PDF or .EPS.

    Contact us
  • I have a logo but it's not vectorised, what should I do?

    We can vectorise the logo for you for €25 and 1 additional delivery day.

  • I have my own apparel or goodies that I would like to be printed, is that possible?

    No, since we work with a select number of suppliers in order to guarantee the quality of our products, we don't decorate items that are not in our own collection.

  • I can't find an item I'm looking for on your website.

    We like to keep things plain and simple, which means not all of the items we offer are on our website.
    Please reach out if you are looking for something specific and we will roll as hard as we can to help you find it.

  • Do you ship worldwide?

    Yes we do, although it's recommended to reach out first.

  • I have a very urgent order, can you help me?

    On certain articles we offer an express service (special conditions apply).
    Please reach out by phone with all of your details at hand (sizing, colours, quantities,..) and we will inform you right away whether we can help you.

  • How can I place an order?

    By emailing to info@unroll.studio or by adding the projects you want in your cart with the details in the message box.

  • I'm not sure what kind of decoration I would like.

    The decoration technique depends mainly on:

    1. Quantities
    2. Artwork
    3. Budget

    Here are the main decoration techniques which we offer:

    Screenprinting:


    Screenprinting is a technique where ink is pushed through a mesh screen onto fabric, creating vibrant and durable designs. 
    It's one of the most popular methods for custom apparel because it allows for high-quality prints in Pantone colours.

    Screenprinting is interesting from 25 pieces onwards because of the set-up costs

    Embroidery

    Embroidery is the process of stitching designs directly onto fabric using thread. 
    This technique creates a premium, textured look that adds sophistication and durability to your apparel. It's ideal for logos, text, or detailed designs that need a professional finish

    DTF transfers

    Transfers involve printing a design onto a special film, which is then heat-pressed onto apparel. This method offers a clean, vibrant finish and allows for detailed graphics, gradients, and even full-color images. It’s ideal for a wide variety of designs and fabrics.

    Unlike other methods, transfers have a low starting cost since they don’t require complex setup processes. This makes it perfect for small runs or varied designs. 
    The quality of transfer printing has drastically improved with Direct-To-Film printing.

  • What is a normal fit?

    normal fit SFM1 STTU170 C078

    A normal fit follow the traditional sizing, meaning not too loose or too tight, like in the picture.

  • What is a relaxed fit?

    relaxed fit Changer 2 0 Blue Soul Studio Front Main 6

    A relaxed offers a comfortable, easy-going silhouette that provides more room than a standard fit without being overly baggy. 
    It ensures freedom of movement and a laid-back look while still have a clean look, like in the picture.

  • What is an oversized fit?

    oversized fit Freestyler Dark Heather Grey Studio Front Detail 1

    An oversized fit garment is deliberately designed to provide a more baggy, laid-back look, like in the picture.

  • What information do you need in order to process an order?

    To process an order we need the following information:

    1. Style Name 
    2. Colours per style
    3. Sizes per colour and style if different styles
    4. Logo placement: for example left chess, center back
    5. Logo dimensions: for example 10 cm X 5 cm
    6. Type of decoration: print or embroidery

  • How are the prices calculated and are there any volumen discounts?

    We have the following price brackets for our textiles, other articles are on demand:

    Price for <10 pieces

    Price for 10 - 100 pieces

    Price for 100 - 500 pieces

    Price for 500 - 1000 pieces

    Price for +1000 pieces available upon request

    The price is calculated based on the total number of items ordered and not per style. So, you can order 70 t-shirts in various sizes and colors, 25 sweaters, and 10 tote bags. Then the total order amounts to 105 pieces and you get the price for 100 - 500 pieces.

    The price for decoration also decreases as the quantities increase. We do not use a fixed bracket for this since it strongly depends on the type of decoration, size of the artwork, and number of colors.

    You are free to combine the same type of decoration across different items. As long as your print remains the same, you can enjoy the bulk discount, regardless of the type of textile. Exceptions apply when the type of textile differs despite having the same print. A print on a cotton t-shirt is different than one on a polyester jacket.

Something else?
Let us know!

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